AFTERPAY & ZIPPAY Available - $13.80 Flat Rate Shipping - Australia Wide

Delivery Terms

DELIVERY OF YOUR ORDER 

Please Be Aware That We Source Some Of Our Products From Several Suppliers In Australia & Also Several From The United States & Sometimes We May Run Into Short Delays . 

DISCREET PACKAGING & LABELLING 

All Orders From SHQ , Are Sent Inside An Aus Post Satchel . The Satchel Is Only Labelled With Your Address On The Front & Our Return Address On The Back Marked As SHQ As The Sender . 

 ORDERS PROCESSING & TURN AROUND TIME 

Your Order Will Be Processed & Shipped To You Within 7-14 BUSINESS DAYS.

However We Will Make Every Attempt To Get Your Order To You Sooner & In Most Cases It Is Delivered Earlier Than The Stated Time Frame . 

You Will Not Receive Any Further Emails / Correspondence Until Your Item Has Been Shipped. 

You Will Receive A Shipping Confirmation Email & Tracking Number Once Your Order Has Been Shipped. 

 

DELIVERY SERVICE & DELIVERY RATE

​Our Delivery Rate Is That Charged By Australia Post 

FLAT RATE  AUSTRALIA WIDE Of  $13.80 

Our Delivery Service Is Provided By Aus Post / Star Track Express  

You Will Be Provided With A Tracking Number Once Your Order Has Been Shipped  ​

Once The Tracking Number Has Been Provided To The Customer , All Delivery Issues Become The Responsibility Of Aus Post And All Enquiries Should Be Directed To Them Personally . 

 

DELIVERY TO AN INCORRECT ADDRESS  

For Some Reason , Should You Provide An Incorrect Address For Delivery When Checking Out , SHQ Will Not Be Held Responsible & Remains Your Responsibility .

If Your Order Is Returned To Us , You Will Be Required To Pay A Further Re Delivery Fee Of $13.80 To Have Your Order Re Sent To You . This Must Be Paid Prior To Your Order Being Re Sent To Your Corrected Address. 

THEFT AFTER YOUR DELIVERY HAS OCCURED 

It Is Advised To Use The Signature On Delivery Option For Your Delivery . 

We Do Not Take Responsibility Or Offer Refunds If Your Order Has Been Stolen From Your Property Once Delivery Has Occurred At Your Nominated Delivery Address & Has Been Marked As Delivered By Australia Post Via The Tracking Number .